I first heard about AWS Connect back when I was getting ready for re:Invent 2018. Initially I was confused that it was another type of VPN tunnel or circuit offering in AWS. As I attended the Moving Large Scale Contact Centers to Amazon Connect session presented by AWS, Hilton Hotels, and Intuit, I quickly learned it’s impacting potential.
Amazon Connect: A Cloud-based Contact Center Read More »
One of the common questions we hear from IT buyers is: How much do Managed IT Services cost, and what factors affect the pricing?
How much do managed IT services cost? Read More »
When considering either a move to managed IT services or to a different MSP, it’s important to consider both your current IT support/management model and any organizational goals that might be impacted.
What is the best IT managed services plan for my business? Read More »
Can you hire a multi-disciplinary team of IT professionals to maintain your IT infrastructure?
Do managed IT services make sense for my company? Read More »