Managed IT Services
Trusted IT Partner
With decades of service to businesses throughout northern New England, WGTech has become the region’s trusted IT partner of choice. Our long history of successful technology projects and extensive list of repeat clients confirms that we offer what every business wants and needs: An IT partner that earns their complete confidence.
Powerful IT Results
Technology can fundamentally transform a business, and WGTech knows how. After more than 25 years of engineering solutions that balance security, efficiency, and performance, we have a proven formula for implementing technology in ways that achieve positive outcomes and maximize ROI for clients.
Ask The Expert.
Why Outsource IT?
What is your IT Challenge?
How WGTech can Help!
How WGTech can Help!
How WGTech can Help!
How WGTech can Help!
WGTech Services Portfolio
Help Desk
Our expert team is here to assist with any IT issues your team encounters, providing swift resolutions and helpful guidance. With a ticket-based workflow to streamline communication, plus a predefined escalation procedure for critical issues, we systematically solve problems. Throughout, our help desk puts your needs first, offering personalized solutions and attentive customer support to ensure complete satisfaction every time.
Network Monitoring & Management
Monitor and manage your network and devices for a big boost to employee engagement. Real-time monitoring and management keep your devices running smoothly and frustration free for employees. And while your teams stay focused on work, our vigilant team proactively monitors your network 24/7, detecting potential issues before they become critical problems. We’ll keep an eye on your routers, switches, firewalls, and other network devices to ensure optimal performance with minimal disruptions.
Managed Cybersecurity
Security is our top priority. We employ robust encryption and authentication measures to safeguard your sensitive information from unauthorized access. Protect your valuable data and digital assets with our extensive cybersecurity solutions, guarding against the latest threats and vulnerabilities while staying compliant with current and emerging cyber regulations.
Fractional vCIO
A Chief Information Officer (CIO) ensures that data moves through your company as efficiently, securely, and advantageously as possible. Bring a highly qualified executive onboard without a lengthy recruiting process or expensive compensation package by hiring a fractional CIO from WGTech. Our professionals combine experience with expertise to help you get the most from your data while avoiding technical, regulatory, and operational risks. It’s all the advantages of a CIO with none of the obstacles.
Data Backup & Recovery
A data disaster could cost your company huge amounts of time and money. Safeguard your irreplaceable data and ensure business continuity with comprehensive policies, tools and backup procedures. From cyber attacks to hardware failure, natural disaster and human error, WGTech’s Backup and Disaster Recovery solution ensures smooth recovery while protecting diverse environments and workloads. We can further protect critical data with encryption and access control measures, ensuring only authorized personnel can access sensitive information.
Managed Communications & Collaboration
Keeping everyone on the same page has never been more important nor more difficult in a world of remote work and constant communication. Rely on WG Tech to help you select, implement, and manage the communication and collaboration tools your team needs to operate more effectively than ever before. We can upgrade the tools you currently have in place, from phone to email systems and more. We can also manage those systems on your behalf to maintain strong, consistent, and efficient communication channels between everyone.
IOT
“Internet of Things” (IoT) devices capture data from sources it was difficult or impossible to monitor in the past, then transmit it over the internet to provide newfound insight and oversight. We’re here to help you select IoT devices that fit your technical requirements and serve your strategic objectives, then we can manage those devices through their entire life-cycle, including helping you leverage the data. We make IoT accessible to all.
Customer Centric
Every solution is tailor-made for you
- Scale Your Solutions: Whether you’re a small business or a growing enterprise, our services scale with you. We adapt our solutions to fit your changing needs and evolving network requirements.
- Grow Your Business: With our Network Monitoring and Management services, you can focus on what you do best – running your business. Leave the technical complexities to us while you drive growth and success.
- Complete Your Team: WGTech’s skilled professionals draw on a wealth of experience and expertise to address your technology challenges and identify your digital opportunities.
- Improve Your Operations: Reducing waste, redundancy, error, and friction leads to smoother technology operations requiring less attention and input from in-house staff.
Operational Integrity
We keep your IT running under ideal conditions.
- Document network health and enhancements: We provide regular updates on your network’s health, performance, and any potential vulnerabilities.
- Anti-virus scans and management: We will hunt for viruses in around your environs and remediate any issues before they lead to incidents.
- Performance Checks: We track and report on performance across all servers, network devices and workstations to identify and quantify any dips in performance.
- Performance and Preventative Maintenance Reports: We create these reports to synthesize our findings, streamline our recommendations, and establish an audit-trail.
- Warranty reports and notifications: We track the status of your tech warranties and notify you when something requires attention or action to prevent issues.
- Spam filter: We keep spam out of your inboxes to reduce the risk of email threats while eliminating clutter from a key information channel.
- Endpoint protection: We surround all the endpoints in your environment with multiple layers of security to keep attacks from reaching devices.
Peace of Mind
WGTech offers comprehensive Data Backup and Recovery services to ensure your data is safe, secure, and always recoverable when you need it most.
- Fortified Data Protection: Our state-of-the-art backup solutions create secure copies of your data, stored in multiple locations to prevent data loss due to hardware failures, human errors, or cyber attacks.
- Swift Data Recovery: In the event of data loss, our rapid recovery process ensures minimal downtime and disruption to your operations. We’ll have you back up and running in no time.
- Customized Backup Plans: WGTech works closely with you to tailor a backup plan that aligns with your specific data requirements and industry regulations.
- Continuous Monitoring: Our vigilant team regularly checks your backups to ensure their integrity and completeness. You can rest assured that your data is in safe hands with us.
- Scalable Solutions: As your business grows, so do your data storage needs. Our flexible backup solutions can easily accommodate your expanding data requirements without hassle.
- Compliance Readiness: Meet regulatory standards with on-premise and offsite data backup solutions. WGTech’s services help you meet all necessary compliance requirements.
