Your Partner for Business IT Sales, Service & Support
Technology is an ever-evolving challenge – and opportunity. By engaging the right information technology partner, you’ll see significant benefits across the business.
WGTech provides comprehensive IT services you can rely on.
IT Solutions That Check All Your Boxes
- Proudly supporting SMB and Enterprise Businesses
- Complete Portfolio of Solutions & Services
- Experienced, Certified, & Trusted Professionals
- Maximum Performance, Efficiency, & Dependability
- Locally Owned in Maine
Whether you need a new solution designed and deployed, routine maintenance, a periodic system check, after-hours coverage, or emergency service, WGTech handles ALL aspects of information technology.
Information Technology Life Cycle
Technology projects have many ways to go wrong and just a few ways to go right. How does WGTech ensure the complete success of every project?
By working through this entire life cycle.
By working through this entire life cycle.
Systems Assessment
We begin by exploring the target vision and long term objectives for the project. Our team examines the current environment and interviews key users and support staff to identify shortcomings. Systems assessments conducted annually locate exciting and urgent opportunities for improvement.
Solution Design
Next, we design a detailed solution to help evolve the current state into the optimal state. Each solution is completely customized to the client’s needs, wants, and pain points. Our team designs a solution and implementation plan, then conducts a Preliminary Design Review to get feedback and, if necessary, make refinements.
Select & Implement Solutions
WGTech provides everything necessary to bring technology upgrades to life. Our experts can help with evaluating vendors and selecting solutions. Each client also works with a dedicated project manager to ensure the smooth transition from old to new solutions.
Conduct Training
We give clients a complete understanding of the new technology by training end users how to leverage all the features while training support staff how to resolve any issues.
Monitor Results
After launch, we typically return for an on-site review to assess how well the solution we designed and implemented achieved the goals and outcomes the client wanted. If anything unforeseen came up, we strive to make changes and corrections.
Implement Incident Response & Support
Some clients need us for occasional incident response while others depend on us for on-going support and service. Our staff is here to be a client’s go-to technology partner for help with anything, for any reason, at any time.
All About Relationships.
It’s not uncommon for clients to feel like our amazing team members are actually their amazing team members. Fostering great relationships is one of our core values.
What Clients Are Saying
WGTech has been a valued vendor partner for several years. The Team at WGTech do an excellent job providing the services we need.
AndrewFinance
The technician immediately repsonded to my request. And worked with Dell the resolve the issue as quickly as possible around the holidays.
DanEngineering
They take excellent care of us at WMCA! Always at the ready with quick and efficient solutions...
DanielleNonprofit
“Penquis recently required outside IT assistance. The WGTech team stepped up and provided a high level of care that helped our team in a time of need. Shawn stayed available through a holiday weekend to help us with each step of the process. We greatly value our partnership with WGTech and the personalized service and outstanding level of knowledge and experience they possess. I highly recommend WGTech to Maine businesses looking for a premium IT Solutions and Support Provider.”
AndrewPenquis, IT Director
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