Professional Services
tell the story here.
We’ve worked with many of Maine’s leading businesses, large and small, to help them achieve success with technology. Our customers choose us for our flexible solutions, our exceptional customer service, and for our superior technical skills and abilities.
Network Monitoring & Management
Data Backup & Recovery
Network Monitoring & Management
Data Backup & Recovery
Solution Design & Architecture
We work closely with our best of breed manufacturer partners to design the right solution for virtually any IT infrastructure need. We can design a path to get your IT environment where it needs to be on your schedule and within your budget.
Implementation
We have extensive training and experience with all the products we sell and support. Our team maintains a high level of certification and can handle projects of all sizes.
WGTech provides expert installation services for projects of all sizes. We specialize in server deployments, wireless networking, firewall/security implementations, storage solutions, Active Directory optimization, BC/DR assessment and planning, Virtualization, Cloud migrations, Microsoft 365, IP telephony and desktop deployment/management.
We offer flexible options to supplement your internal team. These include everything from occasional vacation coverage to routine placement.
Product Adoption
We believe in helping customers get the most out of their IT investments. Sometimes a few hours of the right information at the right time makes the difference between failure and success of an IT initiative. We can help your users get up to speed and productive with new products or solutions more quickly, letting you get back to your business faster.
Lifecycle Refresh
Advanced Troubleshooting
Sometimes you need a little bit of extra help to solve a nagging problem. Other times, you just need help getting started in the right direction. Our team of experience engineers have the tools and knowledge to help solve the most complex IT issues.
Infrastructure/Security Assessment
Whether it’s due to staff turnover or simply the ever-increasing complexity of modern IT, it’s not unusual for organizations to fear that they’re missing something critical. We can help by assessing your IT environment for operational issues and/or security vulnerabilities. We can quickly review your environment and provide an analysis comparing it to industry best practices.
How Can We Help You Today?
Increase the reliability and effectiveness of your network infrastructure while aligning it with business goals and objectives. WGTECH’s Network Consulting service analyzes your LAN/WAN and Internet architectures.
Gap analysis: Our Consultants analyze how well your current environment meets your business and technical objectives, including network performance, reliability, security, and redundancy/failover.
Problem Analysis: We identify issues and problematic areas of the network infrastructure and develop a systematic, prioritized plan for addressing them.
Strategic Roadmap: Our team develops suggestions to align your network infrastructure with your business goals based on industry best practices.
Documentation: Our Consultants develop accurate documentation of the current environment as well as detailed diagrams of recommendations for improving and scaling network performance and reliability.
Design, develop, and test the BC and DR plans that ensure your business can continue to function after a disaster strikes. WGTECH’s consultants work with you to develop new or evaluate existing BC/DR plans to ensure that these plans will support the business processes necessary to keep your business running.
Business Continuity: We conduct a Business Impact Analysis and a Risk Analysis, and then determine the appropriate Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) for your organization’s critical production business services.
Disaster Recovery: Our consultants work with you to develop and test a Disaster Recovery plan tailored to your unique business needs.
Prioritize critical business functions
Identify internal and external threats
Evaluate existing BC/DR capabilities
Identify options for moving forward
Shape and define the strategic vision for technology within your organization. Our consulting team works with you to provide IT leadership and ongoing management support. We can provide temporary or ongoing IT Management functions, and help drive operational excellence by establishing and enforcing IT Policy & Procedure and industry best practices.
Let our consultants help transform your IT Department.
Strategic Planning: Our Consultants work with your management team to understand your business vision and goals. We then work with the technology team to understand how the vision and goals are implemented at different levels.
Policy & Procedure Review: Our Consultants review your Policies and Procedures to ensure they provide the controls necessary to support and protect your organization.
Structural Review: We review your existing IT structure to find opportunities to better align IT with the business to support vision and goals.
Virtual Management: Our team can provide temporary or ongoing IT Management functions to augment your staff or fill a gap created by employee departure or organizational shifts.
Determine when it is the right time to take the cloud seriously, and develop a virtualization strategy that works for your business. Evaluate the existing computing model of your IT Infrastructure, and assess your organization’s readiness to move toward virtualization and/or cloud computing.
This process will demystify cloud computing and determine its relevance to your organization now and in the coming years.
Discovery: Our Consultants analyze your current server and application infrastructure to document the existing environment. We interview key personnel to gain an accurate understanding of your existing and future data center, application, and processing needs.
Readiness Assessment: We work with you to understand your historical and current hardware and software life cycles as well as labor requirements to keep the existing infrastructure running.
Education: Our Consultants bring clarity to the options that exist for virtualization and cloud computing. In addition, they outline the pros and cons of these options as well as the risks.
Strategic Roadmap: Our Consultants outline options for moving toward or increasing virtualization in your computing environment. They can also map out a cloud strategy aligned with your business goals and objectives.
Discover opportunities to streamline server/storage workloads, increase reliability, and improve end-user satisfaction. Increase your IT Department’s effectiveness through operational planning, review of current processes, and knowledge transfer.
Discovery: Our Consultants analyze your general infrastructure to identify and document risks and gaps in the existing environment.
Platform Assessment: Our team analyzes your existing general infrastructure platforms and configurations to identify gaps between intended and actual service deliverables.
Skillset Analysis: We compare existing IT skill sets against platforms and technologies in order to develop roadmaps for aligning and evolving skill sets to meet short- and long-term operational needs.
Knowledge Transfer: Our Consultants train your staff in recommended areas, and guide them in developing documentation that makes them more effective and self-supporting.
Managing IT initiatives can be complex and overwhelming for companies with limited IT staff. Our experienced team of professionals has overseen countless successful projects, and knows how to handle ever-changing demands. Rely on our industry experience and vendor relationships — we guarantee satisfaction and success.
