Desktop

Managed Desktop  Onsite Support. Services include user profile creation and setup, application installation, health monitoring, security patch installation and management of PC patch levels, Hardware issues (Labor Only), Printer mappings and installation, Network drives mappings, Performance trending, Software inventory reporting and management.

Desktop Support

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Client Support
Portal

Any Workgroup client can contact our Helpdesk using this portal. This service is free for Managed Services Clients. 

Hours: M–F, 8:00 AM – 5:00 PM

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Managed Services Portal

Workgroup Managed Services customers can connect directly to our dashboard. 

Hours: M–F, 8:00 AM – 5:00 PM

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WGTech Support

Contact our Helpdesk via phone at 207-856-5353 or emailing helpdesk@wgtech.com by clicking below. 

Hours: M–F, 8:00 AM – 5:00 PM

Link To Our Remote Support Portal

Arctic Wolf® Wolf Managed Detection and Response

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Arctic Wolf® IR JumpStart Retainer

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Arctic Wolf® Managed Risk Solution

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